GiTLog BPMS is an advanced data intelligence Business Processing Management System. It empowers our clients with the relevant information in an intelligent format for decision making be it customer service, product development, or business development.
GiTLog BPMS is a cloud based solution with multiple parameters and keys for easy integration into multiple solutions including Core Applications to enable drilling down of reports. It leverages the power of uniqueness of mobile numbers to build its database.
Likely places to use GiTLog BPMS
Some Key Features
LED Display of Queue
LED displays queue to show transparency and manage customer expectations during waiting periods. Provision is also made for screening of customized videos and images on LED display (Adverts) to further engage customers during the waiting period.
Customizable Dashboards are available to show customer behavior and patterns. Our customizable dashboards also provide dynamic analytics across all service centres. These analytics give information on customer behavior and pattern in relation to the service centres and much more.
E-ticket Sms Notification
Customizable SMS notifications to clients on Check-In as a means to further engage customers as long as they access a service from your service points. Printout of tickets is optional as the solution is designed to promote a paperless environment.